How can we help?
Getting Started
Walk through the 4-step wizard: fill in project details, upload your floor plan (the app auto-detects rooms), pick a style direction, then choose materials for each room. Place your camera angle and hit Generate. Your render appears in about 15 seconds.
JPG, PNG, and PDF. For best results, use a clean floor plan with room labels visible. Phone photos of printed plans work fine too.
It works best with standard HDB and condo floor plans. You can always adjust room boundaries manually using the rectangle or polygon tools, or draw rooms from scratch.
No. Skip categories you don't care about and the AI will use sensible defaults based on your chosen style direction.
Credits & Billing
Each standard render costs 1 credit. HD exports cost 1 additional credit. Credits refresh monthly on your billing date. Unused credits don't roll over.
A standard render generates a preview-quality image suitable for WhatsApp sharing and client presentations. HD export upscales any render to print-quality resolution (approximately 4x). You only HD-export the renders you're happy with.
Yes. Credit packs are available: 5 credits (S$15), 15 credits (S$35), 50 credits (S$95). Buy from Settings > Billing.
You'll see a prompt to upgrade or buy a credit pack. Your existing projects and renders are never deleted.
Go to Settings > Billing > Manage Subscription. You'll keep access until the end of your billing period.
Renders & Quality
AI renders are interpretive. They follow your style direction and material choices closely but aren't pixel-perfect architectural drawings. Use them to show clients the overall look and feel.
When ON, the render includes furniture (sofas, beds, tables) appropriate to the room type. When OFF, you get a bare renovation-only view showing just walls, floors, ceiling, and built-in carpentry.
Typically 10-15 seconds for a standard render. HD export takes an additional 5-10 seconds.
Yes. On the render result page, use Edit Elements to change any material, toggle furniture, or adjust the camera angle, then regenerate.
Account & Privacy
Your floor plans and renders are stored securely in Singapore (AWS ap-southeast-1). We never share your project data with third parties.
Yes. Use the Download button to get a JPG you can send via WhatsApp or email.
On the dashboard, hover over a project card and click the trash icon. This permanently removes the project and all its renders.
Still need help?
We typically respond within 1 business day.
mailEmail support@renodraft.com